Frequently Asked Questions

Everything you need to know about our 100% natural skin care.

Are your products truly 100% natural?

Yes, we are committed to using only simple, natural ingredients. Our products are free from synthetic fragrances, artificial colors, sulfates, and parabens.

How long will it take to receive my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within North America.

What is your return policy?

We want you to love your skin care. If you are not completely satisfied, you can return your product within 30 days of purchase for a full refund or exchange.

Is your packaging eco-friendly?

Sustainability is at our core. We use recyclable glass, BPA-free plastics, and biodegradable materials whenever possible to minimize our environmental footprint.

Do you test your products on animals?

Never. We are a Leaping Bunny certified cruelty-free company. We test our products on ourselves and our friends, never on animals.

How can I track my shipment?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.